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Privacy Policy

Effective date: 12 October 2026  |  Last updated: 12 October 2026

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1. Introduction

This Privacy Policy explains how ANW Marketing (“ANW Marketing”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you visit anw.marketing (the “Website”), contact us, or use our digital marketing, creative and web development services (the “Services”).

We are a digital marketing agency located at 78 Raya Commercial Market, Defence Raya Golf Resort, Sector M, DHA Phase 6, Lahore 54000, Pakistan. For any privacy question, email info@anw.marketing or call +92 345 4888338.

By using the Website or contacting us, you acknowledge that you have read this policy. If you do not agree with it, please do not use the Website or submit personal information to us.

2. Information We Collect

a) Information you give us

  • Contact details – name, email address, phone or WhatsApp number, company name, job title, city and country.
  • Project information – website and social media links, goals, budgets, briefs and any files you share with us.
  • Billing information – billing name, address, tax details and payment confirmations. We do not store full card numbers.
  • Communications – emails, form submissions, call notes, chat or WhatsApp messages and meeting notes.
  • Job applications – your CV, portfolio and the details you send when applying to work with us.

b) Information collected automatically

  • Device and log data – IP address, browser type, operating system, referring pages, pages viewed and the date and time of your visit.
  • Cookies and similar technologies – see Section 5.
  • Approximate location – derived from your IP address.

c) Information from third parties

  • Advertising and social platforms (such as Google, Meta, LinkedIn and TikTok) when you interact with our ads or pages, usually in aggregated or pseudonymised form.
  • Referral partners and publicly available business information, such as your company website or business listings.

3. How We Use Your Information

We use personal information for the following purposes and legal bases:

  • To respond to enquiries, prepare proposals and provide the Services (performance of a contract or steps before entering one).
  • To manage client relationships, invoices and payments (contract and legal obligation).
  • To operate, secure and improve the Website (legitimate interests).
  • To measure website performance and the effectiveness of our advertising (consent where required, otherwise legitimate interests).
  • To send service updates, insights and marketing emails, which you can opt out of at any time (consent or legitimate interests).
  • To assess job applications (steps before entering a contract and legitimate interests).
  • To comply with legal obligations, resolve disputes and enforce our agreements (legal obligation and legitimate interests).

We do not sell your personal information, and we do not use it for automated decision-making that produces legal or similarly significant effects on you.

4. Client Data We Process on Your Behalf

When we run campaigns or manage CRM systems, email lists, analytics or websites for clients, we may access personal data belonging to our clients’ customers – for example, lead form submissions or subscriber lists. In those cases our client decides why and how that data is used, and we act on the client’s instructions as a service provider (data processor).

We use such data only to deliver the agreed Services, keep it confidential, restrict access to team members who need it, and return or delete it at the end of the engagement unless the law requires otherwise. Clients are responsible for having a lawful basis and appropriate notices for any data they share with us.

5. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to keep the site working, remember your preferences, understand how visitors use our pages and measure our marketing. These may include:

  • Essential cookies required for security and core functionality;
  • Analytics cookies, such as Google Analytics, to measure traffic and engagement;
  • Advertising cookies and pixels, such as the Google Ads tag and Meta Pixel, to measure campaign results and show relevant ads.

Where required by law, non-essential cookies are set only after you give consent through our cookie banner. You can change your choices at any time, block or delete cookies in your browser settings, and adjust ad preferences in your Google and Meta account settings. For more detail, see our Cookie Policy.

6. How We Share Information

We share personal information only when necessary, with:

  • Service providers – hosting, email, CRM, project management, analytics, accounting and communication tools that process data on our behalf under confidentiality obligations.
  • Advertising and technology platforms – when you interact with our ads, or when we run campaigns for clients on platforms such as Google and Meta.
  • Professional advisers – lawyers, accountants and auditors.
  • Authorities – when required by law, court order or a government authority, or to protect our rights, users or the public.
  • Business transfers – in connection with a merger, acquisition or sale of assets, subject to this policy.

We never sell or rent personal information to third parties.

7. International Data Transfers

We are based in Pakistan and serve clients in Pakistan, the United Arab Emirates and other countries. Some of our service providers – for example, cloud hosting, email and analytics providers – may store or process data outside your country. When we transfer data internationally, we use reputable providers and take reasonable steps, such as contractual commitments and security controls, to protect it in line with this policy.

8. Data Retention

We keep personal information only as long as needed for the purposes described in this policy:

  • Enquiries that do not become projects: generally up to 24 months, so we can follow up on your request.
  • Client records, contracts and invoices: for the duration of our relationship and as long as required for accounting, tax and legal purposes.
  • Job applications: up to 12 months unless you ask us to delete them sooner.
  • Analytics data: according to the retention settings of the tools we use.

When information is no longer needed, we delete or anonymise it securely.

9. How We Protect Your Information

We use administrative, technical and physical safeguards appropriate to the nature of the data, including SSL/TLS encryption on our Website, access controls and two-factor authentication on business accounts, least-privilege access to client platforms and regular reviews of the tools we use.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you and the relevant authorities where the law requires it.

10. Your Privacy Rights

Depending on where you live and the laws that apply – including Pakistan’s Prevention of Electronic Crimes Act 2016, the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, and the EU or UK GDPR where applicable – you may have the right to:

  • access the personal information we hold about you;
  • correct inaccurate or incomplete information;
  • request deletion of your information;
  • object to or restrict certain processing, including direct marketing;
  • withdraw consent at any time where we rely on consent;
  • request a copy of your data in a portable format; and
  • lodge a complaint with a relevant data protection authority.

To exercise these rights, email info@anw.marketing with the subject “Privacy Request”. We may need to verify your identity and will respond within the time required by applicable law.

11. Marketing Communications

If you subscribe to our updates or are a client, we may send you insights, offers and news about our Services. Every marketing email includes an unsubscribe link, and you can also opt out by emailing info@anw.marketing. We will still send essential service and account messages.

12. Children's Privacy

Our Website and Services are intended for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, contact us and we will delete it.

Our Website may link to third-party websites, social media pages and tools – for example Facebook, Instagram, Google Maps or WhatsApp. Those services have their own privacy policies, and we are not responsible for their content or practices. Please review their policies before sharing information with them.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology or legal requirements. The “Last updated” date at the top of this page shows when it was last revised, and significant changes will be highlighted here.

15. Contact Us

ANW Marketing
78 Raya Commercial Market, Defence Raya Golf Resort, Sector M, DHA Phase 6, Lahore 54000, Pakistan
Email: info@anw.marketing
Phone: +92 345 4888338

You can also reach us through our Contact Us page. Related policies: Terms and Conditions, Cookie Policy and Disclaimer.

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